NEVAEH CABIN RENTALS, LLC
GUEST LICENSE AGREEMENT and HOT TUB WAIVER
(FANNIN COUNTY, GEORGIA)
THIS AGREEMENT CONSTITUTES A CONTRACT BETWEEN NEVAEH CABIN RENTAL, LLC (“NEVAEH CABIN RENTALS”) AS AGENT AND
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(GUEST SIGNATURE) (DATE)
By signing I verify that I am 25 yrs of age or older
CABIN NAME: ____________________ NUMBER OF GUESTS: _____________
ARRIVAL DATE: ________________ DEPARTURE DATE: ____________
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Credit Card Number Type of Card Exp. Date V#
_____________________________________________ _____________________________
(CARDHOLDER SIGNATURE) (DATE)
If different from guest
Thank you for choosing Nevaeh Cabin Rentals for your Mountain Experience. Please review our Nevaeh Cabin Rentals Policy Agreement below, and then sign where indicated above and return it to our office immediately. This agreement must be signed and received back in our office prior to check-in.
Please note:There shall be no rentals made to persons under age 25, and there shall be NO SMOKING or NO PETS ALLOWED IN THE CABINS.
POLICIES
1. AGENCY DISCLOSURE:NEVAEH CABIN RENTALS will serve as the representative of all owners of our properties in the rental program, and will act at all times in the best interests of our property owners. NEVAEH CABIN RENTALS reserves the right for random inspections to insure that all policies and procedures are followed and that guest count is accurate.
2. CHECK-IN/CHECK-OUT TIMES: Check-in time is 3:00 p.m. Check-out time is 10:00 a.m. The keys to the rental property (the “Rental Property”) will be available to the Guest at the office of NEVAEH CABIN RENTALS (the “Rental Office”). Please note: No arrivals are allowed on the following holidays without prior arrangement: Thanksgiving Day, Christmas Day, July 4th, and New Year’s Day. Check-out time is strictly enforced so that there is adequate time to prepare the Rental Property for the next guest. Please leave your cabin key on the kitchen bar when you leave, unless the cabin has only a dead-bolt lock, in which case, the key must be returned to the rental office. Any Guest that does not vacate the Rental Property 10:00 a.m. will be charged a fee equal to one (1) day’s rental fee for the Rental Property, unless prior arrangements have been made.
3. RESERVATION REQUIREMENTS: A reservation (booking) deposit of $300.00 is required at the time a Guest’s reservation is made. If Guest pays the reservation deposit by credit card, Guest’s credit card will be charged this reservation deposit amount at the time the reservation is made. Personal checks for the booking deposit must be received in our office no later than ten (10) days after the reservation is made. The remaining balance is due at the time of check-in and may be made by certified checks, cashier checks, or money orders provided they are made payable to NEVAEH CABIN RENTALS. No personal checks will be accepted at the time of check-in (no exceptions). Personal checks will only be accepted only if received at least fourteen (14) days prior to the check-in day. A two-night minimum stay for all rental properties, with the exception of the following holidays which require a three-night minimum stay: Memorial Day, July 4th, Labor Day, Christmas Day, and New Year's Day; and Thanksgiving Day which requires a four-night minimum stay
4. SECURITY DEPOSIT; DAMAGE DEPOSIT WAIVER: Guest will be financially responsible for any damage to the Rental Property and its contents beyond normal wear and tear. A security deposit in the amount of Two Hundred Fifty Dollars ($250.00) is due at time of check-in. Security deposits may be paid by cash, a credit card, a certified check, a cashier’s check, or a money order (provided such instrument is made payable to NEVAEH CABIN RENTALS). Personal checks will be accepted for a security deposit only if received at least fourteen (14) days prior to the check-in day. NEVAEH CABIN RENTALS may, in certain instances and at their discretion, choose instead to place a $250.00 hold on Guest’s credit card which will not be charged provided all Security Deposit Return Requirements which follow are met. Any security deposit that has been paid will be returned within one (1) week following the check-out date to the address provided by Guest at the time reservation was made, provided the following Security Deposit Return Requirements are met: (a) the Rental Property is vacated by 10:00 a.m. on the check-out day, and all keys to the Rental Property are returned as instructed by the Rental Office; (b) there is no breakage or damage to the Rental Property and/or contents; (c) there are no outstanding long distance telephone charges; (d) there are no extensive cleaning costs (other than those normally incurred in connection with the occupancy of the Rental Property); and (e) there are no violations of this Agreement that would result in a total loss or surrender of the security deposit to NEVAEH CABIN RENTALS.
A walk-through inspection of the Rental Property shall be conducted by NEVAEH CABIN RENTALS following Guest’s vacation of the Rental Property. If damage to the Rental Property or its contents is found during this walk-through or if any additional or extensive cleaning is needed, the Guest will be notified of the damage and/or that an additional or extensive cleaning is required. The costs incurred by NEVAEH CABIN RENTALS in repairing the damage (or for the additional or extensive cleaning) will either be deducted from the previously paid security deposit, or charged against the hold on Guest’s credit card. In the event that the cost of repairing or cleaning Property is in excess of the $250.00 security deposit, Guest shall be fully responsible for such costs and shall receive written notice, together with an invoice from NEVAEH CABIN RENTALS. Guest hereby agrees that in such event, Guest shall promptly submit payment of said invoice to NEVAEH CABIN RENTALS.
5. CANCELLATION: Any cancellations must be made in writing, and must be received by fax or e-mail. Cancellations received more than thirty (30) days prior to the check-in day will be charged a $25.00 administration fee. Cancellations received within thirty (30) but more than fourteen (14) days prior to the check-in day will result in the forfeiture of one-half (½) of the reservation deposit ($150.00). Cancellations received within fourteen (14) days prior to the check-in day will result in the forfeiture of the entire reservation deposit ($300.00). Guest shall be responsible for the entire rental amount if the cancellation is received within seven (7) days prior to the check-in day or if Guest is a “no show”.
6. RESERVATION CHANGE FEE: If there is a need to change the dates of the reservation or a need to change the Rental Property originally reserved, Guest may reschedule the reservation (assuming there is a rental property available at the time Guest requests) with no penalty, provided the change is requested at least thirty (30) days prior to the scheduled check-in day. If there is more than one change of the reservation, there will be a $30.00 administration fee for each additional change.
7. CONFIRMATION:After the reservation has been made, NEVAEH CABIN RENTALS will email, mail, or fax a copy of the confirmation to Guest. Guest should read the confirmation very carefully upon receipt for accuracy of the dates and guest information. If there are any errors in Guest’s name, address, or dates, contact the Rental Office immediately. Guest should also be sure this security agreement accurately reflects the number of guests on your booking, since the rental rates shown on the website is based on a party of four (4) persons and there is an additional fee of $10.00 per night (plus tax and applicable cleaning fee) for each and every additional person. If during a random inspection or maintenance call it is found that the number of guests exceeds the number of guests on your booking, the charge for each additional guest per night at that time shall be $25.00 (plus tax and applicable cleaning fee). Also, if you have additional guests who visit but do not stay overnight, you may be assessed an additional cleaning charge.
8. REFUNDS or RATE ADJUSTMENTS: There shall be no refunds or rate adjustments made for delayed arrival or early departure. No refunds shall be given for reducing the number of nights unless NEVAEH CABIN RENTALS has received at least seven (7) days’ notice of such reduction. No refunds or rate adjustments made for any inconvenience due to acts of nature (including ALL weather related issues), construction, road repair, or other like circumstances. No refunds or reschedules shall be given due to inclement weather.
9. KEYS:Guest shall be issued one set of key(s). Additional sets of keys are available upon request. Keys may be left on the kitchen counter of the cabin at the time of check-out (unless the cabin has only a dead-bolt lock) and will be picked up by our cleaning team. If the cabin has only a dead-bolt lock, keys must be returned to the rental office. If the office is closed, keys may be left in the drop box at the office. Also, all doors and windows must be locked and all keys returned, as failure to do so will result in a loss of your security deposit.
10. TELEVISION: All rental properties are privately-owned and are equipped with different cable or satellite packages. NEVAEH CABIN RENTALS cannot guarantee what programs or events will be available.
11. TELEPHONE: All rental properties are equipped with telephones and local telephone service. Guest agrees to make any and all long distance telephone calls with a calling card. If Guest charges long distance telephone calls to the telephone account of the Rental Property, Guest will be liable for the said telephone charges, in addition to a charge of $5.00 per telephone call.
12. FIREPLACES:The fireplaces are seasonal and operational from October 1st through April 31st. Firewood is provided seasonally for the wood-burning fireplaces. Guest agrees that under no circumstances will any member of the party rearrange the logs, de-install the logs or burn anything other than the propane provided in any gas fireplace.To do so may cause damage to the logs and/or allow carbon monoxide to leak into the cabin. Wood-burning fireplaces do not have accessibility to gas starters. If you are not proficient in starting a fire without one, you might want to bring “Duraflame” or “fire starter” type logs. Absolutely no liquid accelerants are allowed! These are safety issues, and any evidence of tampering or misuse of gas logs, or use of accelerants will result in loss of your security deposit.
13. GRILLS: All grills use propane gas for cooking; either gas bottles, or hooked directly to the main gas line. Guest agrees to never attempt to use charcoal in the gas grills, or bring their own charcoal grill. Gas tank or gas line shall be turned off after using the grill.
14. SMOKING: There is a NO SMOKING policy for all of our rental properties. Smoking is only allowed outside on the decks or porches of the rental properties. There shall not be any cigarette or cigar butts disposed of on the grounds of the Rental Property or any surrounding area thereof. Any disregard of this policy will result in the total loss of the security deposit.
15. ALCOHOLIC BEVERAGES: No alcohol consumption is allowed on the premises by persons under the legal age of twenty-one (21). Should Guest or any member of Guest’s party be arrested for underage alcohol consumption, this rental agreement will be terminated and Guest will vacate the Rental Property immediately. ILLEGAL DRUG USE IS STRICTLY PROHIBITED. No refunds will be issued to Guest if Guest is required to vacate the Rental Property prior to Guest’s check-out date due to underage alcohol consumption or illegal drug use.
16. FIREARMS / FIREWORKS / GENERAL BEHAVIOR:Guests shall not disturb or offend any neighbors, discharge firearms, create loud or obnoxious noises, or use fireworks of any kind in accordance with State of Georgia and Fannin County laws. NEVAEH CABIN RENTALS reserves the right to terminate this agreement and request unruly guests to vacate the premises immediately. Said discharge shall not result in the refund of any rental fees.
17. PETS: SORRY, NO PETS ALLOWED; NO EXCEPTIONS!!!! Pets found on property will result in immediate requirement of all tenants to vacate property and total loss of booking and security deposit.
18. HOT TUB CLEANING: The hot tubs have been cleaned prior to Guest’s arrival. If an additional cleaning of the hot tub is necessary during Guest’s stay, arrangements may be made by contacting the Rental Office. A charge of $35.00 will be charged against Guest’s security deposit.
19. CARE OF PROPERTY OWNERS ITEMS: No item belonging to the cabin owner shall be taken away from the property. No hair dye or self tanning products are to be used while in the cabin. These products are known to stain bed and bath linens. Stained or missing linens will be replaced and the cost of replacement will be billed to the Guest.
20. OWNERS’ CLOSETS: Each cabin has a locked cabinet or closet. This is a storage area for cleaning supplies and nothing of value is kept here. Do not attempt to open theseduring your stay;your deposit will be forfeited if either the lock or the door is broken or tampered with. If you feel you need something that is not readily available, please call the office.
21. CHECK-OUT CLEANING REQUIREMENTS: Guest, when leaving, should leave the Rental Property in the same general condition as it was in upon Guest’s arrival. Do not move furniture or other items, but if you must move an object or piece of furniture, it must be returned to its designated spot. Dirty dishes should be placed in the dishwasher and dishwasher started prior to check-out. Use only dishwasher detergent in the dishwasher as dishwashing liquid can create problems that could result in the loss of part or all of your security deposit. The stove/oven shall be left in a clean condition. Refrigerator should be left clean and free of any food. Remove only the sheets and pillowcases from the beds and place in the laundry area. DO NOT REMOVE ANY COMFORTERS OR MATTRESS PADS FROM THE BEDS (as most of these must be dry cleaned) AS THIS WILL RESULT IN THE LOSS OF YOUR SECURITY DEPOSIT. Our cleaning team will dust, vacuum, sanitize, and clean all linens upon your departure. Windows and doors shall be left closed and locked with the air conditioner left on 80 degrees or the heat on 55 degrees (depending on the weather). All trash must be placed in bags and put outside in garbage cans. Outdoor gas fireplaces must be turned off.
22. REPAIRS/SERVICE CALLS: NEVAEH CABIN RENTALS does not guarantee against mechanical failure that may occur in the heating, air conditioning, hot tub, television, satellite receivers, cable box, VCRs or other appliances. Any inoperative equipment shall be reported to the Rental Office immediately. NEVAEH CABIN RENTALS shall make every effort to have the repairs done quickly and efficiently, or shall move Guest to a different rental property, if possible. Should a repairman make a service call and find that the equipment is in working order and the problem is due the guest’s oversight or neglect, the service charge will be the responsibility of the guest.
23. ACCIDENTS: Guest agrees to hold NEVAEH CABIN RENTALS and the owner of Rental Property harmless for any accident or injury that may occur on the Rental property during Guest’s occupancy. NEVAEH CABIN RENTALS is not responsible for reactions to the chemicals used to disinfect the hot tubs. All of the cabins are located in the mountains of North Georgia and therefore, you are likely to encounter wildlife (deer, bears, raccoons, snakes and bugs of various types, including wasps and/or hornets, etc…). Neither the Agent nor the property owner will accept responsibility for any injury caused by said wildlife.
24. PERSONAL ITEMS: NEVAEH CABIN RENTALS is not responsible for Guest’s personal belongings that are lost, stolen, left behind, or affected by the chemicals used in the hot tub. Items found by our cleaners will be returned for cost of postage plus $10.00 for handling/administrative costs, if Guest so chooses. It shall be the responsibility of Guest to contact the office for return of such items.
25. RETURNED CHECKS: There will be a $35.00 service charge for all returned checks.
26. DISPUTES: This agreement made between NEVAEH CABIN RENTALS and Guest shall be governed by and interpreted in accordance with the laws of the State of Georgia, and will be treated as though it were executed in the County of Fannin, State of Georgia. Any action not replied by shall be instituted only in the Fannin County Superior Court, Georgia. Guest specifically consents to such jurisdiction and to extraterritorial service of process.
Guest hereby guarantees that he/she agrees to pay any and all fees, costs, and expenses that he/she is or may become responsible for as set forth herein. Guest accepts all terms of this agreement and accepts responsibility for any damage beyond normal wear and tear during his/her stay.
HOT TUB WAIVER
Our cabin owners have provided Hot Tubs for you to enjoy while relaxing in their cabins. However, there are pleasures and hazards to most things in life and hot tubs are no exception, so please read carefully the following information concerning hot tub usage and precautions.
NEVAEH CABIN RENTALS IS NOT RESPONSIBLE FOR PROBLEMS ARISING FROM MISUSE OF HOT TUBS.
All Hot Tubs are drained, sanitized and refilled with fresh water and chemicals after each use. If you feel the hot tub needs attention, please contact our office immediately so that we may address your concerns; do not try to drain or put any chemicals in the hot tub yourself. Also, please be aware that Nevaeh Cabin Rentals does not assume responsibility for the effects hot tub chemicals may have on any clothing that comes in contact with the water from the hot tub.
DO NOT use at water temperatures greater than 104 o F. or stay in the hot tub for longer than 15 minutes. You should leave the hot tub and cool down before returning for another visit. Long exposures may result in dizziness, nausea, or fainting. Being immersed for a long time prevents the body from sweating to remove excess heat which could result in heat stroke from prolonged hot tub soaks. Long exposures may also result in rash due to reactions to the chemicals used in the hot tubs.
Elderly persons, pregnant women, small children and those with health conditions requiring medical care should consult a physician before using the hot tub. Pregnant women should limit hot tub temperature to 98 degrees F. CHILDREN ARE NOT TO USE THE HOT TUB UNSUPERVISED!! Hot Tubs are not intended for use as wading or swimming pools for children. For safety reasons, please monitor your children carefully.
DO NOT use the hot tub while under the influence of alcohol, tranquilizers or other drugs that cause drowsiness or raise or lower blood pressure as these may lead to unconsciousness with the possibility of injury or drowning.
For obvious safety reasons, please keep all breakable objects out of the hot tub area. Use plastic drinking glasses when in the hot tub.
******IN ORDER TO AVOID CHARGES AGAINST YOUR SECURITY DEPOSIT PLEASE NOTE THE FOLLOWING********
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Owners Towels are not for use at Hot Tubs. Replacement cost for damaged towels will be charged against your security deposit.
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DO NOTuse bubble bath or soap of any kind in the hot tub as this may cause major damage resulting in expensive repairs which will be charged against your security deposit.
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DO NOTturn off Hot Tub or flip the breaker to the Hot Tub as this, too, can cause damage resulting in expensive repairs and charges to your security deposit.
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CONTACT THE OFFICE IMMEDIATELYif you find the water level in the Hot Tub is below the level of the jets as this can cause the heater to burn out. Do not, however, attempt to refill the Hot Tub or turn it off yourself. Do not remove any frost-free covers from or hook up any hoses to outside faucets.
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The Hot Tub Cover is for insulation purposes only. DO NOTstand or sit on the cover because it will break and you will be responsible for the replacement cost. DO COVER THE TUBwhen you’re not in it so the water will stay warm. WHEN NOT IN USE AND AT CHECK OUT, PLEASE MAKE SURE THE COVER IS SECURELY IN PLACE so it will not blow off and be damaged.
WE CANNOT EMPHASIZE ENOUGH HOW IMPORTANT IT IS THAT YOU CONTACT THE OFFICE at 706-258-2460IMMEDIATELY IF YOU HAVE ANY PROBLEMS WITH THE HOT TUB OR QUESTIONS CONCERNING ITS USE.
I have read and understand the above hot tub advisories and precautions and accept full responsibility for use of the Hot Tub during our stay.
AFTER READING AND SIGNING THE ABOVE GUEST LICENSE AGREEMENT AND HOT TUB WAIVER, PLEASE RETURN THE SIGNATURE PORTION TO NEVAEH CABIN RENTALS EITHER BY MAIL, EMAIL, OR FAX TO (706) 258-2462 AS SOON AS POSSIBLE.
NEVAEH CABIN RENTALS, 1095-C WINDY RIDGE ROAD, BLUE RIDGE, GA 30513
Office 706 258-2460 / Toll Free 800 488-1644 / Fax 706 258-2462